Telephone
Contact us
Call + 971-566990199 for general enquiries. We're available every day from 8:30am to 5pm.
Contact Us
+ 971-566990199
+971 67 FSB
Telephone
+971-526529847
Fax
info@firstsbnk.com
General enquiries
Head Office
Nassima Tower 04th floor,
Sheikh Zayed Road,
Dubai, UAE
Canada Ontario
200 Bay St, North Tower Suite 1200, Toronto, ON, M5J 2J2,
T: +1 (905) 5365090
Canada Ontario
1000 de La Gauchetiere Street West, Montreal, QC H3B 4W5
T: +1- (905) 524-1571
United Kingdom/ London
4 Winsley Street Mappin House, London, W1W 8HF,
T: +44-7451281229
United Kingdom/London
Mayfair Hanover Square
17 Hanover Square Mayfair, London, W1S 1BN
T: +44-7840860231
Saudi Arabia
Riyadh Park, 1st Floor, Riyadh, 11564,
T: +966 11 276
Saudi Arabia
The Zone
Takhassusi street The Zone, Al Mohammadiyyah 1ST Floor, Riyadh, 12364,
T: +966 11 276 9
General Enquiries
We welcome your feedback
Your satisfaction is important to us. Please let us know if there's room for improvement or if you'd like to give our staff a round of applause.We do our best to resolve complaints as quickly and fairly as possible. Providing as much information as you can helps us to do just that. Of course, we also love to hear about positive experiences too and we'll pass your compliments on to the appropriate staff.
Share your feedback with us
-
In person
Visit a branch
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By phone
+ 971-566990199
Still not satisfied? Talk to our Customer Care team
If we have been unable to resolve your complaint and you wish to pursue it further, you can:
- Request that your complaint is passed onto one of our Customer Care managers.
- Contact one of our Customer Care managers directly on customer.care@firstsbnk.com.
A Customer Care manager will then investigate and attempt to resolve your complaint.
The Banking Ombudsman Scheme
If you remain dissatisfied, we will inform you that you may refer your complaint to the Banking Ombudsman Scheme for further consideration.
The Banking Ombudsman Scheme is a free and independent service which helps people sort out unresolved problems they have with their banking service providers.
You can also report information about First Standard Bank or any of our advisors to the Financial Markets Authority.
